Managing Emergencies and NDIS Support
It’s crucial to understand that the NDIS is not designed to provide immediate emergency assistance in times of crisis. If you find yourself in a situation requiring urgent attention, your go-to should always be the emergency services.
In the event of hospitalisation, it’s important to note that the supports you typically receive through the NDIS might be put on hold. The hospital and the broader medical system, which falls outside the NDIA’s domain, are responsible for your care. The healthcare sector is expected to be equipped to cater to the needs of individuals with disabilities, rendering the NDIS funding for in-hospital supports unnecessary as these are anticipated to be provided by healthcare services directly. Support from NDIS personnel in a hospital setting is generally not advisable due to the potential requirement for specialised equipment handling, for which they might not be trained. Nonetheless, the NDIS may fund support workers in hospitals to offer:
Guidance and training for hospital staff on managing challenging behaviours
Specialised training to improve communication with patients who have complex communication needs
If your NDIS needs change post-hospitalisation, the NDIS Health Liaison Officer can help coordinate these new requirements, usually within 30 days of your admission to the hospital.
Natural disasters, including bushfires, floods, or cyclones, can alter the type of support you need. Whether it’s due to damage to Assistive Technology or temporary relocation, immediate danger always warrants contacting emergency services first. Although the NDIS doesn’t provide extra emergency funds, your existing budget may cover additional support or repairs. It might be beneficial to report any significant disruptions that could prematurely deplete your funds.
During emergencies, invoices do not need extra approval, but keeping us informed ensures these additional expenses are managed smoothly, provided the funds are sufficient. Regarding Assistive Technology, replacing high-cost items might exceed your budget, as the NDIS funds such items only once per plan period. A specific request to the NDIA is required for a second purchase.
Navigating emergencies can be overwhelming, especially when considering NDIS funds. Sometimes, appointing a trusted individual, such as a Support Coordinator or Nominee, to manage affairs on your behalf can be invaluable until stability is restored. While the NDIS isn’t a first responder in emergencies, it stands ready to support you as you transition back to your regular circumstances. Meanwhile, emergency services are fully prepared to provide the necessary support.
In challenging times, knowing where to turn is crucial. At Purple Leopard Plan Management, we understand the complexities of navigating NDIS support during emergencies. Our team is dedicated to ensuring your journey back to normalcy is smooth and supported. Contact us if you’re navigating post-emergency adjustments or need guidance on managing your NDIS plan. Let Purple Leopard be your partner in coordinating and optimising your NDIS benefits, ensuring that you have the support you need when you need it.
It might be heartening to know that reaching out to the NDIS on 1800 800 110 could offer more assistance than you might expect. This helpline is staffed with knowledgeable individuals ready to guide you through various supports and services available under the NDIS, even in times of emergency. Beyond the NDIS, Australia offers a robust network of support for those experiencing crisis or distress. Lifeline (13 11 14) and Beyond Blue (1300 22 4636) are pivotal resources offering emergency mental health support and counselling. For immediate physical or medical emergencies, always dial 000 to reach out to emergency services who are prepared to provide rapid assistance.
It's vital to remember that you're not alone. Numerous avenues for support cater to a wide range of needs. Whether you're managing anxiety, seeking emergency support, or navigating the complexities of NDIS funding during challenging times, reaching out can be the first step towards regaining stability and peace of mind.